Never miss a gas job again

The agent's response is hard-coded for gas safety. If a customer mentions gas smell, suspected leak, hissing meter, CO alarm sounding, or symptoms like headaches near an appliance, the agent gives the National Gas Emergency number — 0800 111 999 — immediately, tells them not to use any electrical switches or naked flames, to ventilate the property, and to leave if symptoms are severe. It then alerts you so you can follow up. Safety first, always — no chatbot judgment calls.

Most common gas engineer enquiry there is. The agent asks the right diagnostic questions: boiler make and model, error code if showing, when it last worked, system pressure if they can see it, age of the boiler. That information lands in your dashboard so when you call back you've already got a sense of whether it's a quick fix, a parts job, or a full replacement conversation.

Diagnostic call-out fee — yes, that's predictable and the agent gives your set fee. The actual repair cost — no, never. The agent makes that clear: 'The diagnostic call-out is £X, and once we've identified the fault we'll quote the repair before doing any work.' That's the right answer because boiler faults vary massively. If the customer pushes for a number, the agent gives a typical range (e.g. £150–£600 for common faults) but never commits.

Different conversation entirely. The agent gathers the basics — current boiler make, age, system type (combi, system, conventional), property size, hot water usage, location of current boiler — and gives a typical price range from your set new install pricing. It then offers a proper quote visit because installs always need eyes on. Most install enquiries get held for your approval before any pricing goes out.

Recognised as a specific enquiry type. The agent asks how many properties, when the current certificate expires, whether they want a recurring booking each year. Landlords value the agent's efficiency here because they're often managing multiple properties. The agent can give your CP12 price (it's predictable) and book the visit. Anything multi-property or commercial gets held for your approval.

All handled. During onboarding you tell the agent which work you do — powerflushing, system upgrades, magnetic filter installs, smart thermostat fitting (Hive, Nest, tado, Honeywell), unvented cylinder work. The agent matches enquiries to your capability and gives ballpark ranges from your prices. If someone asks about work you don't do, it's honest about that rather than booking you in for the wrong job.

Yes — your Gas Safe registration number is verified and displayed on your agent page. Customers can verify it themselves on the Gas Safe Register website. This is a real trust signal and removes the most common first question every gas engineer gets asked. The agent will also mention your Gas Safe status in conversation when relevant — particularly when discussing landlord certificates or installation work.

The agent confirms a visit with the customer — agrees a day and rough time — and that confirmation appears in your dashboard for you to add to your own diary. It is not a calendar integration. You stay in control of your schedule. With gas work especially, you decide what's emergency, what's same-day, and what's a planned visit.

Yes. Customers often send photos of error codes on boiler displays, water leaking from fittings, or pressure gauges. The agent acknowledges the photo and asks relevant follow-ups. Photos of error codes in particular help massively — you can often diagnose the likely fault before you even leave for the job.

£59 per month with a 14-day free trial. Everything is included — missed call text-back, SMS, WhatsApp, dashboard, the AI agent, and Gas Safe credential verification. No setup fees, no minute limits, no overage charges. One missed boiler swap pays for the year five times over.